Frequently Asked Questions

1. What products do you offer?

CK Pawfect Supply Sdn. Bhd. specializes in a variety of pet-related products, including:

  • Pet food 
  • Pet bowls
  • Pet clothing
  • Pet dens
  • Pet treats and snacks

2. Do you offer retail services?

No, we no provide any retail services.

3. What types of pets do your products cater to?

Our products cater to a wide range of pets, including dogs, cats, and other small animals. We provide food, accessories, and essentials to meet the needs of different types of pets.

4. Do you offer international shipping?

Currently, we primarily serve customers within Malaysia. Please contact us for more information regarding shipping options outside of Malaysia.

5. How can I place an order?

Browse Our Products

  • Visit our https://ckpawfect.com/  to view the wide selection of pet-related products available.
  • You can browse by category such as Pet Food, Pet Clothing, Pet Bowls, Pet Treats, etc.

2. Select the Products You Want

  • Choose the products you wish to purchase.
  • For each product, you can check detailed information such as size, flavor, material, and other specifications.
  • Add to Cart: Once you’ve selected your desired product(s), click on the “Add to Cart” button to add the items to your shopping cart.

3. Review Your Cart

  • Click on the Shopping Cart icon at the top right to review your order.
  • Double-check the quantity, size, and other details of the products in your cart.
  • If needed, you can edit quantities or remove items.

6. Can I return or exchange items?

Yes, we accept returns and exchanges within 7 days, as long as the items are in their original, unused condition. Please contact us for more information on our return policy.

7. How can I contact customer support?

You can reach our customer support team via:

8. How do I know if a product is in stock?

You can check product availability by visiting our website or contacting our customer service team. If a product is out of stock, we will notify you and provide an estimated restock date.